FAQ

Going on a cruise is a grand adventure, but there are a few questions you might have before you board. Throughout your trip you will visit destinations of incredible beauty, and go on adventures you could have only dreamed of. Whether your are enjoying your cruise with a loved one, family and friends, or solo, you will be pampered every step of the way.

For your convenience, we have put together a list of helpful resources, links, and frequently asked questions to help you prepare.

How do I check-in?

Due to new U.S. Department of Homeland Security regulations for cruises departing from U.S. ports, all cruise lines are now required to submit a final departure manifest prior to departure. As a result of this new regulation, guests departing on cruises from the U.S. are required to provide registration information prior to embarkation. View our convenient cruise line check-in list.

Do I need a passport for a cruise?

No, as long as you’re traveling round-trip to the same US port. Cruises that are leaving from and returning to the same US port (closed loop cruises) do NOT require passengers to have a passport. If your cruise departs from a different country or returns in a different port you do need a passport for passengers over the age of 16. Learn more about whether or not you need a passport for a cruise.

How do I pay for my cruise?

Paying for your cruise with Cruise Travel Outlet is super easy. Click the “Pay Now” button in your email reservation or call us directly at 1 (866) 353 7717 .

What should I pack for a cruise?

First time cruisers always ask us “what should I take on a cruise?” Well, we’ve asked all our veteran cruisers what are the must-haves and tricks they’ve picked up along the way. Our cruise packing list has all the insights for a first time cruiser and even a few tricks an experienced cruiser could use! View our must have cruise packing list.

Do I need travel insurance?

It’s a good idea. In most cases there are multiple options when it comes to protecting yourself and your investment. Your vacation consultant will be happy to go over the available options. Give us a call at 1 (866) 353 7717 to learn more about travel insurance.

Can I purchase shore excursions?

Yes. To enhance each port visit, cruise lines offer organized shore excursions on all ships. These land-based trips run the gamut from sightseeing city tours to cultural events and active pursuits. Get the most out of your cruise vacation by lining up your shore excursion early. Learn more about purchasing shore excursions.

Do you offer a referral program?

Yes. Cruise Travel Outlet is seeking individuals who love to book vacations for family and friends. Now you can earn vacation credits when you refer your friends to us. Learn more about our referral program.